Contact Details

When you telephone to make an appointment please let the receptionist know:

Please arrive 10 minutes before your first consultation to allow sufficient time for registration.
On your first visit we will take down your history. Knowing all the details of your condition helps us to plan the physical examination, diagnosis, clinical decision making, treatment selection, education and prevention strategies.

All private health funds give members the option of physiotherapy cover. If your policy includes physiotherapy cover, please bring your private health insurance Hicaps card to claim your rebate directly from our reception desk.
If you are unsure of your rebate amount, please contact your health fund.

If you have a chronic problem you can qualify for Medicare benefits under the ‘Enhanced Primary Care’ program. Under this program, you can receive approximately $50 per session back from Medicare for 5 visits per calendar year. However, to qualify for these benefits you must obtain a referral from your doctor who needs to complete an EPC care plan. A co-payment is required. The amount of this co-payment varies from $5-$20 as it is dependent on the scope of treatment provided.

WorkSafe and TAC fee schedules have been severely out of step with the fee structures of quality Victorian Private Practitioners for over 20 years.

The fee schedule of these authorities does not match the costs involved in running a quality practice.
Although DV Physio tried for many years to work within the fee schedules dictated to the profession by the above authorities, it was not possible to continue to offer the scope of service provided, state of the art technologies and experienced physiotherapists and staff at these significantly lower fees.

To be able to continue to treat clients under Workcover/TAC, it was necessary to implement a ‘co-payment fee’ policy to help bridge the difference between our fee schedule and the amount Workcover/TAC reimbursement.
This co-payment fee is $10 per session and is payable after your visit.

A range of physiotherapy services are offered to “Department of Veterans Affairs” clients who hold a “Gold Card”. Please provide your DVA card to reception to record your eligibility details.

“Comcare” is the Federal Government Workers Compensation program for Federal Government employees and 227 registered self-insured businesses, such as Australia Post, CBA and NAB banks, Telstra and the John Holland Group.

New Comcare patients will need to bring their employer details to their first appointment.